Our Services

OUR EXPERTISE

World-Class Solutions for your Business

We are a professional and trusted IT solutions company specialized in after-market services to businesses in Singapore.  We offer best-in-class after-market solutions to our clients with prompt and efficient service levels.

WARRANTY & RMA MANAGEMENT

Fulfilment of the promise guarantee given by a trader to his customer, undertaking to remedy any defects of his good due to faulty workmanship or materials for a specified time period.

Under the warranty & replacement service, customer will choose from the different tier of Business Continuity Support as follows:- 

  1. Service response timing: – 8x5xNBD 
  2. IAS service personnel contactable during office hours and service response by Next-Business-Day
  1. Service response timing: – 8x5x4
  2. IAS service personnel contactable during office hours and service response within 4 hours same business day
  1. Service response timing: – 24x7x4

  2. IAS service personnel contactable 24hrs daily and service response within 4 hours same day

  • A return merchandise authorization (RMA) is a part of the process of returning a product to receive a refund, replacement, or repair during the product’s warranty
Find out more »

Aftermarket Merchandise and Spare Parts

We offer spare part, spare for the repair or replacement of failed units.

Find Out More  »

Managed Services

We bear the responsibility for maintaining, and anticipating need for, a range of processes and functions regularly.

Find out more »